Benjamin & BondBenjamin & Bond

Benjamin & Bond is transforming healthcare using human-centered design methods. We help providers act more like consumer companies. This approach allows us to succeed when other consultants fail. Healthcare is ripe for change. Will you be a disruptor or the disrupted? We can help you capture market share, generate new revenue and delight customers.


What We Do

How we are Transforming Healthcare

Service & Design work

Service Design

We create and improve service lines using design methods proven by the world’s most innovative companies. We bring you closer to your customers and employees and include them in the design process.

Research & Design work

R & D

We bring your entrepreneurial ideas to life. We pair your clinical and operational knowledge with our technology design and development expertise.



We produce, host and facilitate design workshops—everything from strategic planning sessions to hack-a-thons — to bring you together to solve problems using design. We also deliver keynote speeches and guest lectures about healthcare innovation at leading universities.